May 31, 2017
7:30am Registration and Coffee
Dr. Sheri N. Everts, Chancellor, Appalachian State University
8:30-9:30 KEYNOTE Presentation
Is Business taking Safety Seriously? A look at the Evidence
Dr. Aubrey Daniels, Aubrey Daniels Institute
In the last two decades, fatalities that were work related have decreased about 1% per year and actually been on the rise lately. Work injuries have declined at about 1.5% during the same period. A case can be made that these improvements have been the result of increases in automation and improved facilities and equipment. What role has behavioral safety played in making the workplace safer during that same period? Is the problem that too few companies are implementing behavioral safety methods? Are those who have implemented a behavioral program producing only incremental and temporary improvements? This session will attempt to provide some answers to those questions.
9:30- 10:00 BREAK
Are we that Different? The Challenges of Safety in Africa
ConnieEngelbrecht & Marnie Engelbrecht, Total Safety Culture App (South Africa)
Connie Engelbrecht has analyzed human behavior to address the question: Is there a significant difference between the challenges of keeping people safe in Africa and the challenges faced by the rest of the world? Companies create rules, processes and procedures that are mandated from management and followed by employees. Does this top-down approach improve health and safety within companies or does it have the opposite effect of what it was initially intended to do? Connie will take you through an emotional case study highlighting how ignorance can kill people and how respect for others and their culture can keep people alive in the workplace. She made it her mission in life to bridge the myths about technology dividing and separating people. Her company developed technology that embraces human intervention creating a powerful tool empowering people to intervene on behalf of each other. “It is an honour to share my passion with the world, more significantly contributing to keeping people alive.”
11:00 – Noon
Simmons, Pitt & Trebek: Using Predictive Analytics to Accelerate & Sustain your BBS Process
Dr. Chuck Pettinger, Predictive Solutions
Many companies search for true leading indicators. These indicators are essential for moving safety cultures from good to great. Much leading indicator data is gathered from observations, however, organizations often struggle with quality. This talk will help participants find their data “golden eggs” through a case study and statistical research on over 140 million observations. This will help provide a gauge of your safety culture and ultimately may help predict your next incident. This keynote will introduce safety predictive analytics, tools and strategies to help the BBS practitioner, or soon-to-be practitioner, answer four questions: 1) What data should I be analyzing? 2) How accurate are my observations? 3) How should I share this information? and 4) How can I use this data to predict incidents and injuries? Research will be presented describing the “4 Safety Truths” with 80% accuracy in predicting where your next injury will occur.
Noon-12:50pm LUNCH (Included in Registration)
12:50-1:30 Concurrent Session 1
*Breakout A – Helping Your Team with the Trauma Left Behind After an Injury
Dr. Lisa Curtin, Clinical Psychologist, Appalachian State University
After a serious injury or fatality the suffering extends to those left behind in the workplace who must deal with the sights and sounds of the incident as well as the loss of a friend and colleague. This session will discuss the experience of trauma and what can be done to help you and your team heal from these horrible events.
*Breakout B – Best Practices and Pitfalls of a World-Class Behavioral Safety Process
Eric Nickless, FUELS B.B.S. Coordinator (Emeritus), Marathon Petroleum
Study the successes and failures of a mature BBS process that has attained world class recognition. Learn best practices you can use in your process and how to avoid traps that cause distrust, disengagement and damage to your BBS process. Learn how to utilize Behavioral Science to unlock the mystery of engagement, participation and capitalize on employee’s discretionary time. If you have reached a plateau and need ideas that will propel your process into the future, come and join us for this discussion of a twenty year journey with BBS.
*Breakout C – Leadership Analytics: Using your BBS Data to Drive Engagement
Dr. Chuck Pettinger, Predictive Solutions
Many companies have good safety cultures; few have great ones! Great cultures generally have strong leadership engagement. However, gaining leadership engagement can be difficult, or seemingly impossible. There are many methods of creating a “Safety Step-Change” but the critical element I will focus on in this presentation is leadership engagement. Securing true engagement at the upper levels of organizations requires safety leadership. If your leadership team is not “walking the talk,” your organization will never reach the next step in its cultural evolution. This session will provide guidance through a case study to help participants create leadership engagement through using their Big Data from their safety intelligence and move their safety cultures from good to great.
1:40-2:20 Concurrent Session 2
*Breakout D – Near Miss Reporting with Class
Alfred Gourley, Principle Technology Safety Lead, Eastman Chemical
You have asked your employees to report near misses and you get what you asked for! Now how do you sort through them? How do you prioritize them? How do you share your learnings and know when to conduct higher level investigations? Eastman Technology has taken a unique approach to ranking near misses with the development of a classification system using principles in risk assessment. In this session you will learn how risk assessment was incorporated to better classify near misses, how the focus is put on root cause analysis, how employee and supervision notifications are made, how employees are recognized and how the most significant near misses are broadly shared in our organization.
*Breakout E – Is Safety for Sale? Creating Buy-In through Communication.
Jessica Whitaker, Principle, Qwork Solutions, Boone NC
Safety is not for sale but we do need to create buy-in. A “Be Safe!” banner doesn’t cut it. You need a well-defined and executed safety communication campaign. This is key to developing and sustaining your safety culture. Does your safety message resonate with your employees? Are they persuaded to make the safe choice, each and every time? Learn how to borrow from the marketing sciences to build a campaign designed to grab attention, produce behavior change, and sustain employee loyalty to your safety program.
*Breakout F – Real World Safety: Improving Safety Behavior, Culture, and Communication in an Imperfect World
Dr. Josh Williams, Safety Performance Solutions
This session will address ways to improve safety culture in an imperfect world. Topics include:
- Using Positive Psychology to influence/motivate employees.
- Improving safety communication including an understanding of these communication styles: Sheriff, Diplomat, and Investigator.
- Advancing Management Practices including common ways leaders inadvertently reinforce risky work practices.
- Optimizing Safety Systems including safety training, meetings, near miss/injury reporting, facility audits, safety suggestions, and safety rules.
- Improving Behavior Based Safety and overcoming typical BBS mistakes.
Integrating Worker Well-being and Sustainable Business Health
Dr. Thomas Cunningham, National Institute for Occupational Safety & Health
Workplace safety is increasingly recognized as a key contributing factor to broader conceptualizations of business sustainability and worker well-being. For example, The Total Worker Health® (TWH) approach advocates for a holistic understanding of the factors that contribute to worker well-being. Scientific evidence now supports what many safety and health professionals, as well as workers themselves, have long suspected—that risk factors in the workplace can contribute to health problems previously considered unrelated to work. Additionally, environmentally sustainable, or ‘green’ business practices have gained recognition in recent years, while the field of occupational safety and health has struggled to receive the same level of attention. A basic overview of the TWH approach and the intersecting methods of green and safe business practices will be provided, with practical examples from applied research studies.
3:15-4:00 CAPSTONE PRESENTATION
Are their Gaps in your Safety Systems? Lessons from Shawshank
Dr. Timothy Ludwig, Appalachian State University & Safety-Doc.com
Many of us were captivated, with the escape and ultimate recapture of prisoners at the Clinton Correctional Facility in upper New York State that resembled the Shawshank Redemption. The methodical nature of how the prisoners toiled in secret to escape has to be a cautionary tale to those of us working to keep injury at bay. Many of our safety processes do a very good job of finding and acting on recognizable hazards. Even the trained eye of the safety professional can miss escape paths for injuries. Safety processes should be designed (or re-designed) to better consider Latent Hazards; those hazards that are not obvious and often at the boundaries of established processes (e.g., chemical disposal, deploying engineering designs, maintenance). Similarly, behavioral safety processes should be designed (or re-designed) to go beyond what a passing observer can see (e.g., PPE, proper tools) to better consider Complacent Risks; those behaviors that increase the potential of injury from less obvious but very real risks engaged during tasks where complacency, novelty and short cuts may conceal the risks from both the worker, group leaders, and the casual observers.
4:00-5:00 W.R.A.P. SESSION (With a Really Awesome Professor)
It’s all about Actively Caring for People
Dr. E. Scott Geller, Safety Performance Solutions & Alumni Distinguished Professor, Virginia Tech
World-Renowned Behavioral Safety expert E. Scott Geller will hold a “wrap session” to wrap up this year’s Safety Summit. Dr. Geller will give us his take on the day’s talks, answer your questions, and challenge us for the year forward.
5:00pm Adjourn - SEE YOU IN 2018!