Workshop A- Safety/Life Lessons from Psychological Science: How to achieve a sustainable injury-free workplace
Dr. Krista S. Geller
Field Leadership Development Regional Manager, Bechtel Corporation
- Explain the critical connection between seven life lessons and achieving and sustaining an injury-free workplace.
- Define the advantages of a success-seeking over a failure-avoiding mindset.
- Distinguish between feedforward and feedback as behavior-improvement techniques.
- Perform effectively as a behavior-based safety coach for injury prevention.
- List and demonstrate five levels of interpersonal listening, and explain their relevance to achieving and sustaining an injury-free workplace.
- Increase the perception of empowerment and self-motivation for occupational safety within yourself and others.
- Define self-transcendence and its connection to actively caring for people’s safety.
- Define five dispositions that enhance one’s propensity to perform AC4P behavior on behalf of other people’s safety, and explain how to influence these five person-states.
Workshop B- Understanding the Principles and Practical Applications of HOP and BBS
Dr. Josh Williams
Senior Project Manager, Safety Performance Solutions
This fast paced, interactive workshop focuses on the practical application of key concepts to improve safety culture and prevent injuries. The importance of improving management practices/systems, optimizing safety behaviors, increasing actively caring mindsets, and improving safety communication will be discussed. Specific topics and learning objectives include:
- Improving Safety Culture
- Understanding Human Error
- Minimizing Risky Behaviors
- Increasing Actively Caring
- Implementing and Sustaining Behavior Based Safety
- Improving Management Practices/Systems
- Optimizing Safety Communication
Workshop C- Uncovering Hidden Secrets: Using The Human Factors Analysis and Classification System to Uncover the Underlying Causes of Human Error
Richard Pollock, CSP, ASP
President, Rivendell Safety Consulting
Actions and behaviors are usually easy to pinpoint and define following an incident. It is easy to see the rule that was violated, the PPE that was disregarded, the warning that was ignored, or the failure to follow certain procedures designed to limit or control risk. However, beyond the obvious behavior of those involved, what led up to the incident? This session will help you look at accidents, crashes, mishaps and incidents of all kinds in a completely different way. You will begin to see there are “hidden secrets” everywhere in an organization that can be uncovered to improve your safety performance.
Leading up to the turn of this past century great strides had been made in air craft design and operational safety. The number of fatal crashes, both commercial and military, had dropped dramatically in the years between 1960 and 1995. Improved engineering design and technological support had created airplanes and flight control systems that were considered very safe. However, crashes were still occurring at an unacceptable rate; with even one fatal crash being too many! All too often the cause was listed as “pilot error”, and since the pilot(s) often perished in the crash there was very little understanding of what actually happened that may have caused the crash. After a series of fatal crashes in the US military during the mid-1990’s, it was clear that something had to be done to better understand how these perfectly safe airplanes were being flown into the ground! What was causing pilot error?
The Human Factors Analysis and Classification System, known as HFACS, was developed by the US Naval Air Command and the US Department of Transportation in an effort to better understand this phenomenon of “pilot error”. Based on the work of James Reason and his understanding of organizational and system influences on behavior, psychologists Scott Shappell, PhD. and Doug Wiegmann, PhD. worked to perfect an investigative system, or post-incident taxonomy, that could be used by investigators to better define potential influences that preceded an event. Now in use for over 20 years, HFACS has been tremendously successful in improving not only the frequency of military air crashes, but commercial crashes as well. Now used by industries as diverse as mining, waste and recycling, construction, nuclear energy, manufacturing, and food processing/packaging, the HFACS system has been proven to be invaluable in finding deep-seeded organization and system influences that can lead to human error.
This seminar will provide an in-depth understanding of the Human Factors Analysis and Classification System and how it may be applied to any organization to reduce risk and improve overall safety performance.
Workshop D- Mastering Safety Communication: Communication Skills for a Safe, Productive and Profitable Workplace
Safety professionals and team leaders know the conditions and actions needed by management and employees to create a safe workplace. The challenge is communicating this information in a way that gets results. John teaches the measure of successful communication is the result it creates. In one day, he will teach participants some of the most useful skills and techniques he has learned and developed over 28 years. No matter what their background, attendees will be able to put these skills to work immediately to increase their communication effectiveness.
- Learn effective listening skills;
- Discover techniques for getting and keeping people’s attention;
- Learn ways to engage employees and get involvement;
- Determine your personal communication system;
- Find out how to recognize someone’s personal communication system so you can effectively reach them;
- Learn the secret to motivating yourself and others;
- Put passion into your own communication;
- Develop effective safety outcomes that get results;
- A magical experience, where you will learn more in one day than you imagined possible; and
- All this while you are entertained, motivated, and educated.
Workshop E- Realizing the Promise of BBS Safety and Analytics: How to Get People and Data to Work Together and Keep People Safe at Work
Dr. Shawn Bergman
Appalachian State University Appalachian State University Center for Analytics Research & Education
Big data and analytics has been recognized as fundamental to an organization’s success and has been consistently identified as one of the top 10 Workforce Trends in recent years. Indeed, trade journals and television commercials are continually touting the promise big data, business intelligence, and predictive analytics to enhance business outcomes and improve people’s lives. Analytic methods are beginning to be applied to workplace safety, and the combination of analytics and behavioral-based safety (BBS) data is increasing our understanding of when, where, and why accidents occur. However, the lessons learned through the application of data and analytics often fail to translate into everyday action and
prevent injuries. This is often due to an organizational culture that does not reward the use of BBS, data, and evidence-based practices.
This workshop will discuss the challenges of creating organizational change and many of the common roadblocks to transitioning to a BBS and data-driven culture. The workshop will lead you through processes used to identify the main barriers that are preventing your BBS and data-driven safety initiatives from being maximally effective. Strategies from the social, organizational, and decision sciences will be discussed that will help you navigate these barriers and develop a culture that moves from “What do we think?” to “What do we know?”. Discussions and activities will allow you to develop a blueprint for identifying and mitigating cultural barriers in your organization and show you strategies for gaining organizational commitment to data-driven decision-making by increasing employee understanding of the value of evidence-based practices. Finally, we will discuss how to maintain a BBS and data-driven culture to ensure that your efforts continue to provide benefits over time.